WhatsApp continues to develop the WhatsApp Business application for business, which has a number of advantages over regular accounts. In addition to these functions, another one has been added – a catalog of goods and services.
The catalog can be used as a virtual showcase in which companies present their products so that customers can easily familiarize themselves with the offer and choose something to their taste.
Previously, companies had to send photographs and product information to each customer individually. Now all the goods can be seen in the company directory on WhatsApp.
With this feature, employers will look more professional, and customers will be able to obtain all necessary information directly in the chat, even without going to the website.
For each position in the catalog, you can specify the price, description, link to the site and product code.
How to create a catalog?
Open the WhatsApp Business app > More options > Settings > Business settings > Catalog. If creating a new catalog, tap ADD PRODUCT OR SERVICE.
An official video tutorial is also available.
Please note that the new feature is available today for companies using WhatsApp Business on Android and iPhone handsets in Brazil, Germany, Indonesia, India, Mexico, the UK and the US. Soon, this feature will be available worldwide.
Therefore, if we are read from these countries, you can already apply the novelty at home, and everyone else will have to wait as always.